How to Deal with PUP.Optional.SurfCanyon.A Infection

Is your computer infected by PUP.Optional.SurfCanyon.A? Wonder how does this unwanted program get into your PC? Are you seeking for the best solution to this infection? This article will tell you more information about PUP.Optional.SurfCanyon.A and the effective way to get rid of it from your infected machine.

Symptoms of the Infection

You computer suffer from a suspicious slowdown in performance.
Network speed becomes slower than usual and network disconnection occurs frequently.
Many unwelcome ads pop up on the computer screen or web pages you are viewing.
Unknown plug-ins or toolbars are added to the browsers without any permission.
New icons appear on the computer desktop and most of them look so suspicious.
System problems like blue screen of death occur occasionally.
System sometimes receives a lot of error messages or alerts.

Description

PUP.Optional.SurfCanyon.A is categorized as a potentially unwanted program that can utilize your system vulnerabilities to attack your computer furtively. It has been detected by Malwarebytes, AVG, Norton and other security programs. Though it does not belong to the virus family, it is still considered as a computer threat that should be removed as soon as possible. Actually, this potentially unwanted program can do some malicious things inside the infected computer and cause a lot of trouble both to the system and the user.

Once installed on your computer, PUP.Optional.SurfCanyon.A will inject many malicious codes into your system in order to take over the entire infected computer and perform various activities unrestrictedly. It may modify your system settings, delete some files or folders in the computer, disable certain programs or services and download other vicious programs from the Internet. Moreover, this unwanted program could trace your browser cookies and send the data to the remote hackers without your knowledge. Having this unwanted program inside, your computer may encounter a lot of problems, such as slow system performance, unwelcome ad pop ups, unsolicited browser add-ons, and even system crash. As for the user, you may end up suffering from identify theft and other losses. Therefore, it is advised to quickly remove this potentially unwanted program from your computer.

PUP.Optional.SurfCanyon.A Removal Guide

When you notice the existence of this unwanted program, you should take immediate action to eliminate it. Most users should intend to remove this unwanted program using their antivirus program. However, what should you do if the antivirus program installed on your computer fails to completely get rid of the threat? Don’t worry. You can either download a more powerful removal tool to remove it or take the following manual removal method to clean it out of your machine.

Step 1: Press the keys CTRL+ALT+DEL together to start the Windows Task Manager. Select the tab of “Processes” and scroll down to find out the processes related to PUP.Optional.SurfCanyon.A. After that, you should kill all the malicious processes using the “End Process” button (Note: The process named “csrss.exe” is just an example).

Step 2: Click the Start menu and select “Control Panel”. Click “Appearance and Personalization”, and then select “Folder Options”. in the “Folder OPtions” window, select the “View” tab, tick “Show hidden files and folders and drives”, non-tick “Hide protected operating system files (Recommended)” and then click the OK button.

Step 3: Navigate to the local hard disk C, find out and delete all malicious files created by the unwanted program.

%Temp%\[random].bat
%AppData%\[random].exe
%UserProfile%\[random].exe
%AllUsersProfile%\Application Data\.exe

Step 4: Press the Window key + R key. Type “regedit” into the command box and press Enter. When the Registry Editor is opened, you should search for and delete the registry entries related to PUP.Optional.SurfCanyon.A.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Run\random.exe”
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\[random numbers]

Note: Manual removal of the unwanted program seems to be a daunting task, since it involves several complicated steps like editing the registry. It is important that you do not make any mistakes during the manual removal process, or you may cause additional problems to your computer system. If you are not expert at computer operation, we highly recommend that you download and use a more powerful removal tool that serves to remove various types malware from your computer. Actually, PUP.Optional.SurfCanyon.A is not hard to remove, if you use the proper method.